How It Works

Online
Consultation

A focused one-to-one session with a professional Consultant Audiologist & Speech-Language Pathologist — from the comfort of your home.

20 min hearing / 40 min speech session 1-on-1 guidance Private & secure Slots every 30 min
Book Appointment

We only collect details needed for your appointment.

Booking process

  1. Select date & time Choose from available 30-minute start times in the calendar.
  2. Submit your details Fill in your name, contact, and a brief note on your concern.
  3. Receive confirmation Email confirmation sent immediately; WhatsApp link included.
  4. Complete payment Payment guidance is shared in the follow-up step.

Session Flow

What to expect at each stage

Before Your Session

  • Choose a quiet room with a stable internet connection.
  • Write a short note of your key hearing or speech concerns.
  • List situations where listening, speaking, or communication feels most difficult.
  • Have any previous hearing reports, audiograms, or speech notes ready.

During Your Session

  • Discuss your symptoms, daily listening or speech challenges, and any reports.
  • Receive structured, evidence-informed hearing and speech guidance.
  • Ask questions openly – your session is fully confidential.
  • A family member or carer may join if helpful.

After Your Session

  • Apply the communication strategies discussed.
  • Follow the next-step plan shared during consultation.
  • Book a follow-up if further review is recommended.
  • Contact support for any queries about your booking.

Important Information

Know what this service includes and when to seek faster support

Consultation Highlights

  • One-to-one hearing, speech, and communication guidance.
  • Review of symptoms, audiograms, speech concerns, and daily challenges.
  • Practical next-step recommendations and listening strategies.
  • Guidance for hearing-aid use, communication routines, and follow-up planning.
  • Clear advice on useful next assessments or referrals when needed.

Get Immediate In-Person Support If…

If any of these symptoms are present, prioritize a nearby hospital or emergency helpline first.

  • Sudden hearing loss in one or both ears.
  • Severe ear pain, discharge, bleeding, or high fever.
  • Acute dizziness with imbalance, vomiting, or fainting.
  • Hearing or balance changes after a head injury.
Book Consultation